Pay your Village of Springville Utility Bills using
Springville Electric
The Village owns and operates Springville Electric, one of the 47 municipally owned power companies in New York. The Village of Springville Electric Department services approximately 2500 customers that take advantage of the Village’s considerably lower utility rates.
For Billing and Service questions:
Monday – Friday 8:00 am- 4:00 pm (716)592-4936 ext. 2
For after hours emergencies please contact (716) 592-4936 ext. 1221
New Commercial Electric Customer Form
Automatic Bank Draft Authorization Form You can now automatically pay your Village Utility bills from your bank account. If you are interested, please fill out and return the this form with a voided check to the Village Office at 5 W. Main Street or mail to P.O. Box 17, Springville, New York 14141.
For information regarding the Public Service Commission (PSC) Home Energy Fair Practices Act click here:
Springville Water/Sewer
Our Water/Sewer leadman and his team oversee the operation of the Village of Springville’s three wells and all the related pumping equipment. They are also responsible for the operation of the filtration plant, where the water is treated for iron removal and disinfected with chlorine, and supplemented with fluoride. They monitor the nearly 25 miles of water main, as well as 20 miles of sanitary sewer lines. The Leadman and all water personnel are licensed by the New York State Health Dept. for water treatment operations. The Division operates from 7:00am to 3:30pm daily and generally from 7:00am until 9:00am on weekends and holidays. The water facility serves approximately 2500 customers and produces an average of 500,000 of water per day for customer use. The Village of Springville provides a high-quality, reliable and affordable water supply capable of meeting both the current and future needs of the Village.
For Billing and Service questions:
Monday – Friday 8:00 am- 4:00 pm (716)592-4936 ext. 1000
For after hours emergencies please contact (716) 592-4936 ext. 1221
For the most recent utility rates and fees schedule please
For consumer complaints that cannot be resolved with the company, you may contact the New York Department of Public Service (DPS). DPS complaints may be directed as follows: Website: www.dps.ny.gov/complaints; Phone: DPS HOTLINE at 1-800-342-3355 (M-T 7:30a-7:30p, F 7:30a-7:00p); or Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, New York 12223.
